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How do I avoid fake or counterfeit goods on 1688?

Most of 1688 is not counterfeit — it is unbranded factory output, often from the same factories that make branded goods. What actually hurts buyers is three other things: products carrying a brand you have no licence to sell, traders who look like factories, and quality that does not match the listing. Six checks before you pay, and you avoid nearly all of it.

First, separate the three problems

They get called “fake” together, but they need completely different handling.

What people call fakeWhat it really isWhat it costs you
Branded lookalikesGoods carrying a trademark you are not licensed to sell, often described as surplus, overruns or export leftoversSeizure at customs, marketplace takedowns, frozen seller accounts — the worst outcome on this list
A trader posing as a factoryA reseller using workshop photos and the word “manufacturer”Higher prices, no control over production, and nobody who can actually fix a defect
Quality below the listingThinner material, weaker components, sloppier finishing than the photos suggestedRefunds, bad reviews, and a customer who never comes back

The third is the most common by far. The first is the only one that can cost you the entire shipment.

Six checks before your first order

  1. Read the badges properly. 1688 shows membership and verification markers on the shop and listing pages. A long-running membership means the company has been paying for and passing basic business verification for years. Factory-level marks indicate the platform has inspected a production site. They are a starting filter, not a guarantee — and no badge at all is not proof of fraud either, just a wider risk.
  2. Open the company profile. Look for the business licence, the registered business scope, and whether there is a record of an on-site inspection. Check that the licence is current and that the scope covers what you are buying. A company registered for general merchandise selling regulated products is a warning sign.
  3. Verify the company yourself. Take the full registered company name and look it up on China’s national enterprise credit register. You are checking three things: that the licence is live, that the company is not flagged as abnormal, and that the registered entity matches the shop. This takes minutes and is the single highest-value check on this list.
  4. Read behaviour, not headlines. Repeat purchase rate and refund rate tell you more than total sales. A shop that customers come back to and rarely return goods to is a shop that delivers what it shows.
  5. Ask for certificates on regulated categories. Electrical goods, children’s products, food contact items and cosmetics need the relevant compliance documentation. Ask for the certificate, check that the name on it matches the company you are buying from, and check the date. The platform lets sellers upload documents — it does not verify them for you.
  6. Keep everything in the platform chat. Your questions, their promises, the agreed specification. If a dispute arises, chat history and the order snapshot are the evidence. A seller who wants to move the conversation elsewhere is removing your evidence.
Why on-site verification matters. 1688’s own buyer guidance states that suppliers who have passed an on-site inspection show substantially lower dispute rates than those who have not. Read that as the platform’s own figure rather than an independent study — but the direction is consistent with what anyone in sourcing sees: a verified address is much harder to walk away from than a shop page.

Red flags that should end the conversation

Red flagWhat it usually means
A known brand’s name or logo, at a fraction of retailUnauthorised goods. Do not touch it, whatever the story about surplus stock
Payment requested by private transfer, outside the platformNo protection, no evidence, no recovery
Refuses a sample order, or pushes you straight to bulkThey know the sample will not survive inspection
Refuses to confirm the factory address or allow a visitThere is probably no factory
Listing photos are studio renders or lifted from elsewhereYou are not buying what you can see
Registered scope does not match the productCompliance risk that surfaces at customs, not at checkout
Pressure to confirm receipt quicklyConfirming receipt starts the clock running out on your claim window
Price far below every comparable listingUsually a different material, a thinner specification, or a bait listing
The one that ends businesses: branded goods without authorisation. Unbranded goods that disappoint you cost you a refund. Branded goods you have no licence for can be seized in transit, removed from your marketplace, and used as grounds to close your seller account. If you want your own brand, buy unbranded and put your label on it.

The sample order is the whole trick

No amount of badge reading replaces holding the item. A one-piece sample order is cheap, and it answers the questions a listing cannot:

Buy two samples from two shortlisted suppliers and compare them side by side. That comparison teaches you more in a week than a month of reading listings.

Before the goods leave China

Everything is still cheap to fix while the parcel is in China, and expensive once it has flown. Before you release a bulk shipment:

If it goes wrong anyway

  1. Film the opening. One continuous video of the sealed parcel becoming the contents is the strongest single piece of evidence you can produce.
  2. Photograph the difference next to the listing or the approved sample.
  3. Raise the claim inside the platform before the confirm-receipt deadline closes. Deadlines matter more than arguments.
  4. Use the platform’s protection services where the listing carried them — return freight cover and quality guarantees only work while the order is open.
  5. Settle through the platform. If you paid privately, most of the above is unavailable to you.

Frequently asked questions

Is everything on 1688 fake?

No. The bulk of 1688 is unbranded or white-label output from Chinese factories, including factories that also produce for well-known brands. That is not counterfeit. The genuine risks are different: products carrying a brand logo you have no licence to sell, traders presenting themselves as factories, and goods whose materials or workmanship do not match the listing. Treating every listing as suspect and every factory as honest are both wrong.

What should I check before placing a first order?

Check the badges and the registered company behind them, then confirm the company independently on the national enterprise credit register, where you can see whether the licence is live and whether the registered business scope covers what you are buying. Look at repeat purchase rate and refund rate rather than headline sales. Ask for compliance certificates for regulated categories. Keep every question and answer inside the platform chat so it can be used as evidence later.

Can I buy branded products on 1688 and resell them?

Only with written authorisation from the brand owner. Listings described as original order surplus, factory overruns or export leftovers of a known brand are the highest-risk category on the platform: they are frequently unauthorised, they can be seized by customs on arrival, and marketplaces can remove them and freeze your seller account. If you want to build a brand, buy unbranded goods and put your own label on them.

What do I do if the goods arrive and they are wrong or poor quality?

Act while the order is still open. Film yourself opening the parcel, photograph the differences against the listing, keep the chat history and the order snapshot, and raise the claim inside the platform before the confirm-receipt window closes. Paying through the platform rather than by private transfer is what makes any of this enforceable.

Want someone to run these checks for you? Send me the links you are considering. I verify the company behind the shop, get a sample in my hands before you commit to quantity, inspect the bulk order against that sample, and photograph it packed — so what leaves China is what you agreed to buy.

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PING SUPPLY — hand-inspected sourcing from China, shipped worldwide. One person, based in Longyan, Fujian. Questions: [email protected]. Platform badges, protection services and certificate requirements change over time; confirm the current position on 1688 before you rely on any single check. See also: How to inspect goods before shipping · 1688 vs Taobao · Buying from 1688 without a Chinese bank account · Combining parcels into one box · Help Center